Important Measures
Renaming and amendments to the Directions for Insurance Enterprises Engaging in Telemarketing Insurance Products
2019-04-15
In order to facilitate legal compliance of insurance agent companies and insurance broker companies engaging in telemarketing insurance products and protect the rights and interests of financial consumers, the FSC announced the amendments to the aforementioned Directions and changed the title to “Directions for Insurance Enterprises, Insurance Agent Companies or Insurance Broker Companies Engaging in Telemarketing Insurance Products” on February 11, 2019. The amendments stipulate compliance matters on telemarketing activities for insurance agent companies and insurance broker companies. In addition, the telemarketing staff of insurance enterprises, insurance agent companies and insurance broker companies are required to stop their marketing activity immediately when consumers reject them, in order to respect the customer’s right of rejection.
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- Update: 2019-05-09