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Important Measures

FSC promotes measures to protect the interests of persons with disabilities to obtain insurance

2022-08-18
To ensure that insurers protect the interests of persons with disabilities to obtain insurance, the FSC has adopted various supervisory measures, including the following: (a) amended the "Regulations Governing Business Solicitation, Policy Underwriting and Claim Adjusting of Insurance Enterprises" to require that an insurer's internal systems and procedures for the handling of underwriting operations must not treat a specific applicant or policyholder unfairly because of his or her disability; (b) accepted the amended version of the "Handling Principles for Underwriting by Insurance Enterprises of Policies for Persons with Physical and Mental Disabilities" filed by the Non-Life and Life Insurance Associations of Republic of China. The amended Principles establish underwriting procedures that accord balanced attention to risk management needs and the basic needs of persons with disabilities for insurance protections; (c) accepted the amended version of the "Mechanisms for Insurance Solicitors to Assist Persons with Disabilities to Conclude Insurance Contracts" filed by the Non-Life and Life Insurance Associations of Republic of China. The amended Mechanisms enable frontline insurance solicitors and supervisors to provide different customers with customer-friendly insurance services that are tailored to their precise type of disability; and (d) oversaw efforts by the Non-Life and Life Insurance Associations of Republic of China to hold forums twice per year with groups for the disabled, required insurance enterprises to include content related to Convention on Rights of Persons with Disabilities when they hold education and training courses for their insurance solicitors, and required them to conduct broad outreach campaigns to familiarize personnel in their marketing channels with how to help persons with disabilities to purchase insurance.
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  • Update: 2022-08-18
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