In response to the development of financial technology and the spread of COVID-19, in order to provide consumers with convenient and secure non-face-to-face procedures for handling insurance purchases and insurance services, the FSC — making reference to the "Directions Governing Insurers' Conduct of Online Insurance Purchases and Insurance Services" which it had issued in November 2021 — on 15 September 2022 issued the "Directions Governing the Conduct of Online Insurance Purchases and Insurance Services by Insurance Agent Companies and Insurance Broker Companies" to serve as a set of standards that would apply alike to both insurance agent companies and insurance broker companies (including banks that concurrently operate insurance broker or agent business) that conduct online insurance purchases and insurance services, so that they would pay balanced attention to risk management and protection of customer interests.