When carrying out solicitation and underwriting, it was found that some solicitors of Shin Kong Life Insurance Co. had not met customers in person and witnessed the policy signed by the customers in person and the survival investigation process was inappropriate. What’s more, when handling the conservation operating procedures of policy loans and contract change, it was found that the signatures of the applicant and the insured were not the same as the original insurance application but no clarification was sought from the policy holders, and the applicant and the insured did not sign in person and the solicitors did not witness the policy signed by the customers in person. In violation of the Insurance Act, the FSC imposed a fine of NT$1.8 million on the company in accordance with Paragraphs 4 and 5 of Article 171-1 of the Insurance Act.